Is Truthfinder a Scam?

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In our quest to uncover the truth about Truthfinder, we’ve seen a multitude of opinions and reviews. As expert scam identifiers, it’s our job to dig deep into the inner workings of companies to determine their legitimacy. So, let’s dive right into the findings on whether Truthfinder is a scam or not. Truthfinder is an ...

Is Truthfinder a scam (2)
Scam Grade:

In our quest to uncover the truth about Truthfinder, we’ve seen a multitude of opinions and reviews. As expert scam identifiers, it’s our job to dig deep into the inner workings of companies to determine their legitimacy. So, let’s dive right into the findings on whether Truthfinder is a scam or not.

Truthfinder is an online service that provides background checks and public record information on individuals. Many people wonder if this service is legit or a scam. Based on our thorough research and analysis, we’ve determined that Truthfinder is indeed a legitimate service. The company has been accredited by the Better Business Bureau since 2018 and boasts a 4.7 rating out of 5 on ConsumerAffairs.

However, it’s essential to understand that no background check service is perfect. Some users may find that the information provided by Truthfinder is not entirely accurate or comprehensive. Nonetheless, the overall consensus is that the service is efficient in conducting background checks and providing an array of useful information. In light of this, we assign Truthfinder a letter grade of B+.

What’s The Background of Truthfinder?

TruthFinder is a background check service based in America with its headquarters in San Diego. They offer a website and an app that provides millions of users with easy-to-read background reports, public records, and contact information. As licensed searchers of records, they gather and present data from various sources in a comprehensive manner.

We observed that TruthFinder is not a new player in the market and has been around for a few years. Their service has gained attention due to its value proposition of providing unlimited reports during the subscription period, setting them apart from similar services in the industry. According to, the service has an overall rating of 4.3 out of 5.

This San Diego company obtains data from multiple sources, including county, state, and federal databases, to provide accurate information to its users. TruthFinder utilizes advanced search algorithms to crawl through these records in their various formats. Their Google search optimization also indicates they invest a considerable amount in maintaining an online presence and reaching potential users.

On the flip side, TruthFinder has been involved in some disputes. In 2023, the Federal Trade Commission (FTC) charged them, along with Instant Checkmate, with deceiving users about background report accuracy and violating the Fair Credit Reporting Act (FCRA). They were required to pay a settlement of $5.8 million.

As experienced scam identifiers, we’ve used the information available to assess the legitimacy of TruthFinder. While they’ve had some legal issues, it is important to consider the entirety of their operating history and the value their service provides to millions of customers.

Why Do People Think Truthfinder is a Scam?

As expert scam finders and identifiers, we have been investigating the legitimacy of Truthfinder. People might label the company as a scam due to several factors, including negative online reviews, warnings, and their Better Business Bureau (BBB) ratings. We have delved deep into the matter and analyzed these factors at length.

Firstly, it is important to discuss the role of negative reviews and how they contribute to the perception of Truthfinder as a potential scam. In our research, we came across reviews on websites like ConsumerAffairs, where multiple users have shared their experiences with the platform. While some shared positive feedback, others reported dissatisfaction with the service and even misleading billing practices. These negative experiences may raise concerns about the company’s authenticity.

Some warnings and alerts that we encountered during our investigation pointed at possible issues with the company. For instance, reviewers have mentioned their concerns regarding data accuracy and misleading promotional materials. However, it is noteworthy that inaccuracies can happen in every data-driven service, and promotional materials should be taken with a grain of salt before making any decisions.

The Better Business Bureau, an organization that helps users find trusted businesses, has a profile for Truthfinder that rates the company. The BBB rating can be considered a reliable source to determine the legitimacy of a company. However, it is important to mention that Truthfinder has different ratings from various sources.

In light of these factors, we would like to emphasize that our judgment on Truthfinder as a scam or not is based on analyzing the available information and taking into account the negative reviews, warnings, BBB rating, and other relevant factors. As scam identifier experts, our objective is to provide our readers with a comprehensive understanding of the company’s credibility.

What Truthfinder Controversies or Lawsuits Exist If Any?

We have found several controversies and lawsuits involving TruthFinder. In one instance, TruthFinder was accused of misappropriating consumers’ identities for commercial gain on their websites InstantCheckmate and TruthFinder. The issue revolved around how the websites supposedly displayed individuals’ names alongside certain identifying information without their permission.

Another lawsuit was filed against TruthFinder for allegedly unlawful background checks, which led to a consumer losing his job. The plaintiff argued that the company violated the Fair Credit Reporting Act (FCRA) by selling his consumer report improperly. This case highlights potential legal and financial risks related to TruthFinder’s practices.

TruthFinder has also faced a class action over accusations that it sent spam text advertisements without obtaining recipients’ consent. This violated the Telephone Consumer Protection Act and further adds to the controversies surrounding the company’s business practices.

Lastly, there was a case where a user’s girlfriend broke up with him after purchasing a TruthFinder report that falsely indicated he was a convicted sex offender. This raises concerns about the accuracy and reliability of the information provided by TruthFinder.

In light of these controversies and legal cases, it’s crucial for consumers to be cautious and do thorough research before using TruthFinder’s services to make informed decisions.

What Did We Find About Truthfinder In Our Research?

In our quest to determine whether TruthFinder is a scam, we went through numerous reviews and authoritative sources to collect data to make a judgment. During our research, we uncovered various insights about TruthFinder, including the accuracy of the information provided and the services offered.

One TruthFinder review highlighted the website’s offering of all customers free “Dark Web Monitoring” to watch for identity theft, reverse phone number lookups, and property searches, all included in the TruthFinder fees. TruthFinder’s service provides access to public records, background checks, and helps users find contact information on millions of Americans.

Furthermore, we found issues related to deceptive practices in the past. The FTC stated that TruthFinder and Instant Checkmate misled users about the accuracy of background reports. For instance, they might have claimed that someone had a criminal record based on a simple traffic ticket. However, it is essential to consider recent improvements in the platform and services provided.

Despite the discrepancy in some reviews, gives TruthFinder an overall rating of 4.3/5 (Excellent) based on the fact that their subscription model offers unlimited reports, which adds more value compared to other similar websites.

Regarding the accuracy of the information retrieved by TruthFinder, it’s important to keep in mind that the reports are derived from public records and databases. Therefore, the accuracy of the data will depend on the quality and timeliness of the source documents. TruthFinder’s website,, is transparent about the Fair Credit Reporting Act’s limitations and how it applies to their services.

In summary, our research indicates mixed findings about TruthFinder’s legitimacy. While they provide access to public records and offer value-added services like unlimited reports, there have been past concerns about deceptive practices. As we continue our work as expert internet scam identifiers, it is crucial to remain vigilant and consider both positive and negative aspects of the services provided.

What Is Truthfinder’s Scam Grade?

After diligently researching Truthfinder, we have gathered substantial information to evaluate its legitimacy. We have noticed some positive and negative aspects during our investigation, which we will elaborate on below.

One positive aspect is that Truthfinder is recognized by the Better Business Bureau and has a detailed business profile on their website. This lends credibility to the company and makes it less likely to be a scam. Additionally, AdvisoryHQ has also conducted a review of Truthfinder, concluding that the company is legitimate and provides a valuable background check service.

On the negative side, the Federal Trade Commission has charged Truthfinder and Instant Checkmate with deceiving consumers and violating the Fair Credit Reporting Act (FCRA). This resulted in a $5.8 million settlement.

Based on our findings, we give Truthfinder a scam grade of B-. The company does provide a legitimate service, as verified by reputable sources such as AdvisoryHQ and the Better Business Bureau. However, the FTC charges and violation of the FCRA cast a shadow over their past practices, affecting their overall scam grade.

Frequently Asked Questions

Is TruthFinder anonymous?

Yes, using TruthFinder is anonymous. When you perform a search on the platform, the person you are searching for will not be notified of your search. This allows users to conduct background checks without alerting the subjects of their inquiries.

How is user data obtained by TruthFinder?

TruthFinder gathers data from public records, including criminal records, arrest records, court records, and contact information. It collects information from numerous sources such as federal, state, and local databases, ensuring users receive a comprehensive report. However, the accuracy of the data depends on the quality of the sources used.

What is TruthFinder’s primary purpose?

TruthFinder’s primary purpose is to provide users with easy access to public records for background checks, reverse phone lookups, and people search services. It helps users verify the identity of potential partners, employees, or even reconnect with long-lost friends.

Is it safe to use TruthFinder?

Yes, TruthFinder is generally safe to use. As a trusted site, it provides public records searches for the general public. It adheres to the Fair Credit Reporting Act (FCRA), which means that it cannot be used for employment screening, tenant screening, or other purposes that would require FCRA compliance.

How can I cancel my TruthFinder subscription?

To cancel your TruthFinder subscription, you can call their customer support team at (800) 699-8081. You will need to provide your account details and the reason for cancellation. Once the cancellation is completed, you will no longer be billed for the service.

What are the common concerns regarding TruthFinder?

Some common concerns about TruthFinder are related to the accuracy of their data, potential misuse of the information provided, and the possible invasion of privacy. However, TruthFinder only provides information that is readily available in public records. It is important to keep in mind that, as users, we must use the platform responsibly and respect the privacy of others.

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