What’s The Background Of This Company?
Hims is a telemedicine company that launched in 2017, focusing on personal wellness and removing the stigmas associated with seeking care for sensitive health issues, such as sexual health. They offer a variety of products and subscription services related to hair loss, erectile dysfunction, acne, and more (source).
We found that Hims is a legitimate wellness company, helping men be proactive about their health. Their service pairs customers with licensed medical professionals for consultation and, if necessary, prescription treatments. These healthcare professionals assess individuals’ unique needs and prescribe appropriate medications, ensuring the product quality and efficacy. Some examples of branded medications prescribed by Hims include Cialis, Viagra, and Stendra, along with their generic versions, such as tadalafil, sildenafil, and avanafil (source).
Hims operates as an online pharmacy, providing customers access to their products through subscription-based services. This allows for convenience, privacy, and often more affordable treatment options. Their website is user-friendly and secure, with a rank of 100.0 on the Scam Detector platform, indicating a safe and reputable online presence (source).
In terms of customer feedback, many users have shared their experiences and overall satisfaction with both Hims’ products and services. On Trustpilot, customers can leave reviews about their experiences with Hims, providing another layer of transparency for potential customers (source).
We have carefully assessed Hims’ background as a company, their product offerings, subscription services, and overall customer satisfaction. Based on our findings, we can confidently state that Hims is not a scam.
Why Do People Think This Is A Scam?
When investigating the legitimacy of a company like Hims, we consider various factors including customer complaints, online review sites, and the company’s transparency regarding refunds and receipts. Let’s take a closer look at these elements to understand why some people might label Hims as a scam.
One of the easiest places to find customer complaints is on review websites like Trustpilot. On Trustpilot, we found that some users reported difficulty in canceling subscriptions, which can often make customers uneasy about the company’s credibility. Additionally, a few customers mentioned that the product did not make a notable difference for them, which might contribute to the suspicion that this company isn’t genuine.
Another place to search for potential red flags is Better Business Bureau (BBB). A company’s BBB rating can reveal if they have unresolved complaints or other issues in their business history. However, Hims seems to have a satisfactory record, which could indicate that it’s not a scam.
When it comes to refunds, customers must feel confident that they will receive their money back if they are not satisfied with a product or service. We did not find any major issues regarding refunds with Hims, which is a positive sign. Moreover, the company provides itemized receipts to its customers, reflecting transparency and establishing trust.
In conclusion, while there are some isolated complaints and negative reviews for Hims, they don’t necessarily indicate that the company is a scam. As experts in identifying scams, we believe it’s essential to consider a company’s overall reputation, customer satisfaction, and transparency when making a judgment call.
What Controversies Or Lawsuits Exist, If Any?
We have found a few controversies and legal accusations related to Hims. One of the most prominent is a class-action lawsuit filed in California. This lawsuit alleges that Hims violated the Telephone Consumer Protection Act by sending unwanted spam text messages. It’s important to note that this lawsuit is related to marketing practices, not the quality or legitimacy of Hims products.
Additionally, there has been discussion about the Hims program itself. A Pilots of America forum mentions a lawsuit by a United pilot who claims that the Hims program forces participants to attend Alcoholics Anonymous meetings, which he believes violates his religious beliefs. However, this controversy seems to be specifically related to the Hims program and its implementation, not the company’s healthcare products.
While some users on a Reddit thread have expressed concerns about whether Hims is a scam, others refute these claims, stating that the company’s marketing tactics may be aggressive, but the products are legitimate.
In a Hims review by Medical News Today, the publication analyzes the effectiveness of Hims’ erectile dysfunction products. The review acknowledges the prevalence of erectile dysfunction and considers the potential benefits of using Hims products. This suggests that Hims is offering legitimate healthcare products and is not a scam.
Upon evaluating these controversies and lawsuits, they seem to stem from marketing practices or program implementation rather than the quality or legitimacy of the healthcare products offered by Hims.
What Did We Find In Our Research?
During our investigation, we explored various aspects of Hims, a telehealth company specializing in male sexual health concerns, such as erectile dysfunction, and other conditions like hair loss and mental health. Our research took into consideration the treatments offered, the overall efficacy of their medications, and user reviews.
We examined Hims’ ED treatments, which include FDA-approved medications such as sildenafil, tadalafil, and avanafil, commonly known as Viagra, Cialis, and Stendra, respectively. These PDE5 inhibitors have been widely used and proven effective in treating erectile dysfunction by increasing blood flow to the penis.
We also evaluated Hims’ other offerings, such as their hair loss treatments, mental health support, and primary care services. Like their ED treatments, these services also utilize FDA-approved prescription medications and offer online consultations. Our research indicated that Hims provides a legitimate telehealth platform with a broad range of services.
Regarding pricing, we found Hims to offer a competitive edge with its generic options for ED treatments like sildenafil citrate and tadalafil. These generics can provide a more affordable option for users compared to brand-name drugs like Viagra and Cialis.
Lastly, we analyzed the company’s telehealth practices, which include online consultations and video consultations. Hims provides HIPAA-compliant services, ensuring patient information is kept confidential and secure. Additionally, Hims is in line with other reputable competitors in the telehealth space, such as Roman and Lemonaid.
Based on our research, it seems evident that Hims is a legitimate telehealth company providing effective treatments for various health issues, including erectile dysfunction, hair loss, mental health, and more. However, it is essential to consider possible side effects and consult with a healthcare professional before starting any new treatment or medication.
What Is The Scam Grade?
After thorough research and investigation, we have assessed Hims as a company to determine if it is a scam. We will present the most important aspects of our findings in this section to make it easier for you to evaluate the scam grade of Hims.
Based on our assessment, Hims has accreditation with the Better Business Bureau (BBB) and has received an A+ grade. This is a solid rating in terms of trustworthiness, indicating that the company is likely not a scam. Furthermore, they received an average of 3.3 out of 5 stars from reviewers on the BBB, showcasing that users have a mixed experience with their products and services.
Hims offers a variety of products in the men’s health space, such as telehealth appointments, addressing mental health, sexual health, hair loss, and skincare concerns. Their legitimacy has been medically reviewed by reputable sources like Innerbody and Forbes Health. The reviews from these resources back up the credibility of Hims, suggesting that it is not a scam.
To summarize our findings:
- BBB accreditation and A+ grade
- 3.3 out of 5 stars from BBB reviewers
- Medically reviewed by established sources
In light of the evidence, we give Hims a scam grade of B. While not perfect, the company demonstrates overall legitimacy and takes customer satisfaction seriously. It is important to remember that individual experiences may vary, but based on our evaluation, Hims is generally not a scam.